One Small Step Can Change Your Life: The Kaizen Way by Robert Maurer Ph.D
Author:Robert Maurer Ph.D. [Maurer, Robert Ph.D.]
Language: eng
Format: epub
Published: 2012-05-02T13:33:00+00:00
This clinic faced a real challenge. But I was hopeful, because kaizen has a natural advantage in a medical setting. Within the medical model, the ideal solution is always the smallest effective treatment, the one that works without posing any unnecessary risk. Doctors don't perform surgery if medicine can help, and they don't like to give medicine if simple rest or lifestyle changes will effect a cure. All I needed to do was show this clinic how to recast its business problems according to these familiar, smaller-is-better terms.
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